RN - Clinical Informatics Analyst - Valhalla, NY

JOB OVERVIEW: Efficiently and effectively evaluate, develop, implement and provide on-going support for clinical informatics software in support of business, regulatory, quality of care and outcome objectives.
The Clinical Informatics Analyst will actively contribute to an innovative team dedicated to advancing clinical delivery and quality outcomes through effective clinical software use and support. Assist in the development of, and adhere to policies and procedures for the technical support of clinical informatics software in accordance with HIPAA and all other applicable regulatory agency requirements. Gain an in-depth knowledge of clinical software/hardware and operational workflows to maximize clinical software implementation, development, functionality, courteous, efficient help desk and Clinical Informatics Trainer's support. Complete Clinical Informatics internal work orders efficiently and effectively. Coordinate and provide account provisioning for applicable clinical informatics software. Manage, trouble shoot, apply resolution and provide prompt feedback to end users on Service Requests submitted to Mediture and other related vendors. Monitor and maintain schedules, queues, logs and processes such as Electronic Prescribing/DUR queues and updates as needed to ensure effective and efficient clinical software use and performance. Provide clinical data reporting for analysis, facilitating workflow, regulatory, quality of care, outcomes and business objectives.
Fulfill multiple roles throughout the development, education, implementation, management, and on- going support of clinical informatics software. Plan and organize day-to-day activities, short and long term projects with in-depth knowledge of organizational and project planning processes, produce and maintain high quality planning documents.Qualifications
1. Associate's Degree (Bachelors Degree Preferred) in nursing, healthcare, healthcare technology, teaching/education.
2. Combination of education and relevant work experience
1. High level work knowledge and understanding of EHR clinical software.
2. Healthcare background, experience and performance that promotes a high level of credibility with clinical professionals.
3. 3 years experience in Information Technology in a healthcare setting.
1. Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented.
2. Ability to research course development, delivery concepts and technical issues.
3. Good analytical, problem-solving skills and ability to effectively prioritize and execute tasks in a high-pressure environment.
4. Very strong customer service orientation.
5. Able to work, contribute to and flourish in a team centric, collaborative environment.

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